Root Cause Analysis Problem Solving
Problem: The problem or condition needs to be returned to a prior condition or standard.
Solution: Root cause analysis (RCA) is about taking corrective actions that get a situation back to
the way it was, plus preventing it from ever happening again. RCA uses this four step process.
Step 1: Define the problem situation that needs analysis or fixing.
Step 2: Perform a root cause analysis to find problem source.
Step 3: Develop corrective actions to fix the problem.
Step 4: Create a corrective action plan and a systems feedback process. | |
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