Decision Making Overview
Every decision is made within a decision environment, which can be considered a collection of information,
alternatives, values, preferences and personal biases. An ideal decision environment would include all
possible information, all of it accurate, every possible alternative and all unbiased decision makers.
However, both information and alternatives are constrained because time and effort to gain information
or identify alternatives are limited.
Problem: When confronted with decision making, it is natural to instinctively draw upon the skills with
which we are most familiar to guide us. The problem is that using the same decision making thought
patterns for every situation … may not always lead to making the right decision.
Solution: Use this Sharepoint Solution to help ensure you are making the right decision … every time.
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Task 1: Prepare for Decision Making. |
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Ready for Decision-Making: |
Facilitator question set. |
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Decision Criteria Checklist: |
Identify the decision making criteria right for your situation. |
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Decision Making Strategies: |
Select the right decision making method and tools. |
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Certainty Test: |
Make sure your particular situation really can be solved? |
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Task 2: Make the decision. |
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Criteria Decision Matrix: |
Analyze alternative solutions against selected criteria. |
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Multi-voting (Large List Reduction): |
Narrow a long list of items to a critical few. |
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Idea Evaluation: |
Rank each idea with a numerical score. |
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Prioritization Matrix: |
A low-hanging-fruit decision making process. |
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Force Field and Change Analysis: |
Driving and restraining forces of a proposed change. |
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Paired Comparison Grid: |
This forces decision makers to decide between 1 of 2 options. |
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Pros and Cons Analysis: |
Pros (advantages) and Cons (disadvantages) of alternatives. |
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Weighted Decision Criteria Matrix: |
Helps make a more “statistical” rational judgment. |
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Consensus Builder: |
Develop team decisions with a high level of commitment. |
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Task 3: Validate the correctness of the decision. |
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Validate Decision: |
Make sure the decision does not create more damage than it resolves. |
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Intuitive Coin Flip: |
Use intuition when it comes to making or validating decisions. |
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Last modified at 9/21/2009 8:28 PM by Windows SharePoint Services Admin
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